If the Always on Display (AOD) on your Samsung Galaxy phone isn’t working, here are some suggestions for you.
1. Go to Settings > Lock screen > Always On Display, make sure you’ve turned it on, and confirm the option you’ve chosen. If you’ve picked “Tap to show” the AOD will only show when you tap on the screen once. The other two options “Show always’ and ‘Show as scheduled’ are self explanatory.
2. If the AOD still isn’t working, go to Settings > Device care > Battery > Power mode and make sure none of the power saving modes are selected.
3. If the AOD still isn’t working, try reset the AOD to the default state by going to Settings > Apps > three-vertical-dot Menu button > Show system apps > Find and tap Always On Display > Storage > Clear data. (See screenshot)
I hope the above suggestions help.
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