I would like to factory data reset my phone from the Settings menu. But, when I tap the Reset phone option, I always get a prompt to enter the Mi account password. As I’m not the first owner of this phone, I don’t know the password for this Mi account. How can I reset my phone?
If you’ve decided to factory reset your phone, you can try doing so via the Recovery mode. Here’s how:
Note: Following the steps below will delete all the data and settings on your phone.
- Power off your phone.
- Press the Power + Volume Up buttons at the same time until you see the Mi logo.
- Use the Volume button to move the highlight to English, and then press the Power button to select.
- Select Wipe & Reset.
- Select Wipe all data.
- Confirm to wipe all data by selecting Yes.
- When it’s done, select Back > Reboot.