How to Setup Gmail and Internet Email on Samsung Galaxy S4 ?

Besides web browsing, handling emails is another task that you would frequently perform with your Samsung Galaxy S4.

With the Gmail app, you can basically do any email tasks that you normally do on the web based Gmail. And if you do use email services other than Gmail, which most of us do, Galaxy S4 has an Email app that allows you to manage these email accounts.

i. Set up the primary Gmail account

If you’ve sign-in your Gmail account during the initial setup, then you’re done with configuring the Gmail app for that particular Gmail ID. To access your Gmail, simply launch the Gmail app and you will get to read the emails in the inbox.

ii. Set up a 2nd Gmail account

Update on 8/10/2013: If you’ve upgraded the Gmail app to 4.6, you might notice that the Add account option has completely been removed. In that case, you can follow the guide on this post to add a 2nd (or 3rd or 4th) account to the Gmail app.

If you would like to add a 2nd Gmail account on your Galaxy S4, it’s possible too.

To set up a 2nd Gmail account:

  1. Launch the Gmail app.
  2. Next, tap the Menu button (next to Home button) and then select Settings.
  3. On the Gmail screen, tap Add Account.
    add account option
  4. On the Add a Google Account screen, tap Existing. The New option will lead you to create a new Gmail account.
  5. Enter your username, password and tap the Forward Arrow button.
    gmail sign in
  6. Next, select the Google services that you would like to sync for this new account. Ensure the Sync Gmail is ticked, “un-tick” the services that you don’t need, and then tap Next.
    google service selection
  7. You’re done.
  8. To switch between these 2 accounts, tap the email address at the top of the Inbox screen and select the account you wish to check the emails.
    gmail inbox

iii. Set up a Pop3/IMAP email account manually

Besides Gmail, Android on Galaxy S4 also supports general email accounts such as those using POP (Post Office Protocol), IMAP (Internet Message Access Protocol) or ActiveSync technology.

Let’s say if you have an office email account that is using either one of the above technologies, you can set it up using the pre-loaded Email app. Here’s how:

  1. Launch the Email app on your phone. Note: Skip to step 4 if you haven’t setup any email account on the Email app.
  2. Tap the Menu button, and then select Settings.
    email app settings option
  3. On the Settings screen, tap Add account.
    email app add account option
  4. Enter the email account and password and tap Manual setup. Note: Tapping Next would instruct Galaxy S4 to automatically configure your email account, which only works well with Internet email services such as Gmail, Yahoo mail, AOL and etc.
    set up email screen
  5. Next, select the type of email account. For this tutorial, I will select POP3 account.
    add email account screen
  6. Fill in the incoming server settings and tap Next. If you don’t have such information, do ask from your service provider.
    incoming server settings
  7. Fill in the outgoing server settings and tap Next. If you don’t have such information, do ask from your service provider.
    outgoing server settings
  8. On the Account options screen, customize the email syncing frequency for both peak and normal hours, tick both Sync Email and Notify me when email arrives.
    account options
  9. On the Set up email screen, customize the email account and sender names. Tap Done to complete the whole process.
    set up email account name

iii. Set up an Internet email account automatically

If you have a Gmail, Yahoo, or AOL account, and you wish to set it up using the Galaxy S4 Email app, it’s pretty much done automatically. Here’s how:

  1.  Tap the Email app on your phone. Note: Skip to step 4 if you haven’t setup any email account on the Email app.
  2.  Tap the Menu button, and then select Settings.
  3. On the Settings screen, tap Add account.
  4. Enter the email account and password and tap Next. The Email app will configure the incoming and outgoing server settings automatically.
  5. On the Account options screen, customize the email syncing frequency for both peak and normal hours, tick Sync Email and tick Notify me when email arrives.
  6. On the Set up email screen, customize the email account and sender names. Tap Done to complete the whole process.

(Click here for more Samsung Galaxy S4 tutorials, tips and tricks.)

* Last updated by at .

36 Responses to How to Setup Gmail and Internet Email on Samsung Galaxy S4 ?

  1. Rohan says:

    Ive done this for my work email which is pop3. It sets up and downloads my mails but wont store them most of the time. If a new mail comes in sometimes it disappears before I can read it, other times I read it and when I come back to my acc its gone. Also it hasnt downloaded the already existing mails on my work acc. What do I do?

    • Ethan says:

      By default it only loads 25 emails. Try play around with the Number of emails to load settings. Go to Settings > [email acc] > More Settings > Number of emails to load to change the value.

  2. Jo says:

    Hi, I have the problem where I use ActiveSync technology to setup my Hotmail accounts and I find my outgoing sender name is not my name but my email address, this is so odd and I can’t see any SENDER name settings. Why is this? It happened when I used the S2 also. How is it possible we aren’t given an option to change SENDER name? PLS advise…

    • Ethan says:

      As far as I know this issue hasn’t been resolved by either Samsung or Microsoft. Here’s the thread you might want to read.

      The not so popular workarounds for now are using outlook app or pop3 protocol instead of ActiveSync.

  3. nico says:

    Hi. My Gmail photos does not want to open photos on Galaxy S4

  4. Hi, I am struggling to set up a default email account using my samsung S4. I have a gmail working account as stated above; I have tried to follow up all the relevant steps above. However it says my password and email account do not match; I know for sure they do match. This is because I am able access the above email address on the web, without any problem. Please help.

    • Ethan says:

      Hi,
      Sorry, I don’t quite get which section are you referring. Are you settings up a secondary account on Gmail or Stock email app ?

  5. Good day Ethan,
    What is stock email app? I am setting up the first email account. I want my gmail email to be a default; I do not want to access my gmail account via an internet link.

    • Ethan says:

      Stock email app, is the pre-loaded Email app on your S4. For primary Gmail account, it’s not necessary to set up the email account, all you need to do is to go to Settings > Accounts > Add account > Google > and login your Gmail ID (If you’ve not done so). Next just launch the Gmail app and there goes your primary Gmail account.

  6. julie poirier says:

    I’ve set up my Hotmail per instructions and it worked great! for a day or two – now it won’t push thru emails? What do I need to do?

    • Ethan says:

      Did you change the password the on web-based Hotmail ? If yes, you’ve to enter the new password in the Hotmail account Settings on your phone. Also go to the Hotmail account Settings to ensure Sync Email checkbox is ticked. If the problem doesn’t go away, try to remove and set the account one more time.

  7. lt says:

    Ethan I am trying to get my contacts to sync with my gmail account but it is not doing it. I bought the phone in China so the gmail default settings do not apply. Thoughts?

  8. Ethan, I followed your directions to the letter, but, for some reason, through the email app, gmail with not authenticate. Yahoo will only load in this particular app, but gmail will only load through the default gmail app on the S4. I can’t set up gmail as the primary, and yahoo as the secondary account. Please advise.

  9. Alok says:

    I have any how set my rediff mail account in my Samsung Galaxy S4. But I am neither able to get mail in my inbox nor sent my mail. Please help.

    • Ethan says:

      Sorry that I do not have a rediff mail account on my end to do a test. It should work if you get the incoming and outgoing servers right. Try seeking help from the rediff forum (If there’s any) . Worst comes to worst, you can make use of the rediff email app to manage your mails on Android.

  10. Cheryl says:

    My job requires changing email passwords every few months. My work email is synced with my samsung galaxy 4g and I cant figure out how to change the password on my phone.

    • Ethan says:

      If you’ve changed the password for your email account, here are the steps to update it:

      Launch the Email app > Menu button > Settings > [select the particular email account] > More settings > Incoming settings and Outgoing settings to update the passwords. Refer to this simple guide for more details.

  11. Craig Coote says:

    I have 2 email accounts setup on my samsung galaxy s4. I have my primary isp based account and a gmail account. The gmail app on the s4 won’t sync with my account. What should I do?
    Frustrated,
    Craig Coote

  12. Stacey says:

    I have four different e-mail accounts and would like them all in one place in the e-mail app but can only get my gmail account set up in the gmail app. I get an “unable to connect…” message when I try to add it to the email app as an Imap. It even says to use the gmail app to set up gmail accounts when I go into the email app to add it. Getting all in one place was never a problem on my Iphone :-( Do they have to be separate on the Galaxy?

    • Ethan says:

      Yes, you can have all Internet email accounts such as Yahoo and Gmail on the stock Email app. You can automatically configured the Gmail on your Email app using method #4 – Set up an Internet email account automatically

  13. allison says:

    We LOVE you Ethan, Thanks!

  14. Tim Slegers says:

    Ethan,
    I am trying to setup an email account on wife’s S4. Clicking the email icon gives me 6 diff types and I choose OTHERS, but it does not give me an option to input pop3 settings manually. is there some other phone setting I dont know of?

  15. Kathleen says:

    I am trying to set up my work email (pop3) which worked fine on my Samsung Galaxy III. When I enter the info into “Incoming Server Settings” and tap next, I get this message: “Unable to connect to email server to verify your account information. No response from server.” I have checked and rechecked the setting info, which is all correct. Email address and password are correct. Any idea what the problem might be? I am stymied and hope you can help.

    • Kathleen says:

      Aha – I answered my own question. In case this affects any other users… when setting up the email account, it automatically infills user name after you enter the email address. In my case, it had to be identical to the email address. The server could not identify the account based only on a user name without the full email.

      • Sean says:

        Kathleen, I have the same issue. Unfortunately, using the full email address or using just my username,..nothing matters. I continually get that same error message. “Unable to connect to email server to verify your account information. No response from server.”

        Using a Galaxy S4 with Android 4.2.2

        I ungraded from a legacy Blackberry that handled Pope 3 email flawlessly.

        I cannot begin to understand how/why this is so difficult to set up. POP3 emails are basic stuff.

  16. E says:

    I’m trying to add an existing gmail account but the “add account” link isn’t available

  17. Kasey says:

    I have tried to do this several times with no avail. There is no add account option in my settings in gmail. I have managed to set up my other Gmail accts in the email app but want them all to be accessible through Gmail app. I have the new Samsung Galaxy S4 from Sprint and am only able to have one acct in my Gmail.PLEASE HELP!!

  18. Mel says:

    Hi Ethan,

    Please help…Ive set up 2 email address on my Samsung S4 on the email app, as I want them together. My Hotmail is perfect except not my name as being sent but I understand they haven’t sorted that out..my problem is with the gmail. It keeps loading 25 emails as unread but I have. How do I fix this? driving me mad.

    • Ethan says:

      If you’re using POP3, try use IMAP for Gmail instead. IMAP sync read and unread status with the server.

  19. Helen says:

    Hi Ethan

    I would like to keep all my emails in the stock email app, and have set up hotmail without a problem. My gmail though is only displaying messages from 3 years ago, and another gmail account appears to be displaying my sent emails in my inbox. Any ideas on what is going wrong?!

    Thanks
    Helen

  20. Sean says:

    Ethan, you are the man! I am seeing all of your incredible coaching here and I am hoping you can help me.

    I am using a Galaxy S4 with Android 4.2.2

    It appears that the Galaxy mandates that I have a gmail account. Fine. Did that.

    Now I am attempting to add a POP3 email account from my ISP that I have literally had for 20 years. (seriously).

    Every time I try to set up POP3 email, I get the same error on the outgoing server settings. I get the following alert.

    “Unable to connect to email server to verify your account information. No response from server.”

    The Incoming and Outgoing server settings are the same for my ISP. “mail.xxxxxxx.net” These are the same settings on my PC at home, the same settings on my iPad. All work fine.

    On this Galaxy S4,… errors every time.

    I ungraded from a legacy Blackberry that handled Pope 3 email flawlessly.

    I cannot begin to understand how/why this is so difficult to set up. POP3 emails are basic stuff.

    • Ethan says:

      Hi Sean,
      Thanks for dropping by my blog. As I don’t have the details of your mail settings, I’ll try my best to help.

      1. You can start with clearing the cache of the Email app, by going to home Settings > More > Application Manager > All > Email and tap Clear cache. After that, you can configure the POP3 account again. Besides the SMTP server, username and password, do ensure the rest of the fields (such as Security type, Port and Require sign-in) are correct. But having said that, from my experience only the incorrect server address causes such error message.

      2. (You might not like this) But do check with your service provider for the SMTP server address again to ensure it’s correct or is there another smtp server address you can try ?

      2. If you can’t do it via mobile data, try doing it again using your home wifi.

      3. Worst come to worst, you may want to download a 3rd party email app such as K-9 Mail to give it a try.

      4. If the above don’t really help, seek help from forums such as http://forum.xda-developers.com/. The good thing about xda is that it has carrier specific thread.


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